Privacy Policy

Protecting your personal and professional data is important to us.

Dimetro is a mobile application for professionals in construction, renovation and the technical trades. It allows you to take measurements, organize projects and job sites, communicate with compatible measuring devices and export the information collected.

This privacy policy explains what data may be processed when you use the Dimetro application, for what purpose, how it is protected and what your rights are.

We are committed to complying with the applicable data protection legislation, in particular the European Union's General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP), where these apply.

The Dimetro application is developed and operated by:

For any question about the protection of your data or the exercise of your rights, you can contact us at the address given above.

Dimetro only processes the categories of data necessary for its features and the associated services.

3.1. Project and job site data

The application allows you to create and manage various professional information, in particular:

• Names and references of projects or job sites.
• Buildings, floors, rooms and positions.
• Dimensions, readings and measured values.
• Technical information and custom fields.
• Notes, comments and descriptions.
• Photographs attached to projects.
• Information voluntarily entered by the user.

Depending on the information entered, some of this data may contain personal information, such as a client's name or the address of a job site.

The user remains responsible for the information they enter in their projects, in particular where it concerns their own clients or third parties.

3.2. Identification and licence data

Where necessary to activate a licence or to use certain services, Dimetro may process information such as:

• Licence identifier or activation code.
• Licence status and validity.
• Account information, where this feature is offered.
• Technical identifiers needed for activation and to prevent misuse.

This information is used exclusively to manage access to the application's features, ensure it works properly and provide support.

3.3. Technical data

Some technical information may be processed to ensure the compatibility, security and operation of Dimetro, in particular:

• Operating system and version.
• Application version.
• Technical information about connected measuring devices.
• Diagnostic data or error messages, where a diagnostic service is enabled.

The information actually transmitted to external services depends on the technical components built into the application.

Dimetro uses Bluetooth technology to detect, connect and communicate with compatible measuring instruments.

This feature makes it possible, among other things, to automatically receive the values measured by a measuring device and enter them in the corresponding fields in projects.

Bluetooth access is used for the measuring and connection functions offered by the application.

Depending on the operating system, certain technical permissions may be required to search for nearby devices.

The user can manage Bluetooth permissions in their device settings.

Dimetro may ask for permission to use the camera or to access the photo library.

These features make it possible to photograph elements of a job site, to select existing images and to attach them to measurement projects.

These functions are accessed as part of an action by the user or of a feature that requires the corresponding permission.

Dimetro does not need access to all of the user's personal photographs in order to take measurements.

Permissions can be changed or withdrawn at any time in the settings of the phone or tablet.

Some features may require access to the device's location, in particular to identify or locate a job site, where this feature is available and enabled.

On some Android devices, location-related permissions may also be required for Bluetooth detection, depending on the system version and the connection method used.

Access to the device's position is subject to the operating system's permissions.

Dimetro does not use these permissions to track the user for advertising purposes.

The user can withdraw location permissions at any time in their device settings.

Dimetro is designed to allow measurements to be taken in the field, including in environments where no Internet connection is available.

Working information may be stored locally on the device so that it can be viewed and used.

Some features, such as licence activation or any online services, may require an Internet connection.

Data stored locally remains subject to the protection and backup mechanisms of the device's operating system.

Users are encouraged to regularly make use of the available exports or backups to limit the risk of losing their measurements.

Uninstalling the application or deleting its local data may result in the permanent loss of projects that have not been backed up or exported.

Dimetro offers functions to import or export data, in particular in CSV format.

The user can thus retrieve, send or use the information from their projects in other professional tools.

When an export is saved, sent by email or shared through a third-party application, the data concerned is processed in accordance with the settings and privacy terms of the chosen service.

The user decides which information they wish to export and to which recipients they send it.

We recommend checking the content of files before sharing them, in particular where they include information about clients or confidential job sites.

Data processing related to Dimetro serves the following purposes:

Providing the application's features :creating and managing projects, taking measurements, using Bluetooth instruments and importing or exporting data.

Managing licences and services :activating usage rights, validating licences, support and management of the contractual relationship.

Security and maintenance :preventing misuse, fixing faults and maintaining the technical reliability of the application.

User support :handling support requests and answering questions sent to the publisher.

Depending on the processing concerned, the applicable legal bases may include:

• The performance of a contract or of pre-contractual measures.
• Compliance with legal obligations.
• The legitimate interest in the security and proper functioning of the services.
• Consent, where legally required.

Technical permissions granted in the phone's settings do not necessarily replace the consent required by data protection legislation.

The professional information entered in Dimetro is intended for the use of the application and for the management of projects by their users.

We do not sell users' personal data or job site information to data brokers.

However, data may be disclosed to technical service providers where necessary to provide a service, manage licences, host online components or handle a support request.

These providers must offer appropriate guarantees in terms of confidentiality and security.

Data may also be disclosed where required by law or where the user chooses to share it through the export functions.

Data stored locally in the application is kept on the user's device, subject to any backup or synchronization mechanisms that are enabled.

Any online services associated with Dimetro may require processing on infrastructure operated by technical service providers.

Where personal data is transferred to a country outside the European Economic Area or Switzerland, the safeguards required by the applicable legislation are implemented.

Information about the providers and hosting locations used for the online features can be obtained from Haymoz Distribution.

The security of professional data is a priority in the development and operation of Dimetro.

Appropriate technical and organizational measures are implemented to limit the risks of unauthorized access, loss, disclosure or alteration of information.

These measures may include the use of operating system protections, restricting access to services and the use of secure connections for the network communications concerned.

However, no computer system can guarantee absolute security.

We recommend that users protect their device with a passcode or biometric authentication, keep their system up to date and keep backups of their projects.

Data stored locally in Dimetro is kept according to the application's features and the user's actions.

Data related to licence management, support or other online services is kept only for as long as necessary for its purpose, and is then deleted or anonymized, unless a legal obligation requires a longer retention period.

The exact periods or the retention criteria for the different categories of data can be provided on request.

The user can delete the projects and information they have created using the management and deletion functions available in the application.

They can also withdraw the permissions granted to Dimetro in their device settings.

Uninstalling the application may delete the associated local data, depending on the behavior of the operating system and of backups.

Uninstalling does not necessarily constitute a request to delete information held on online services, in particular information linked to a licence, an account or a legal obligation.

To request the deletion of personal data held by Haymoz Distribution, the user can contact the publisher using the details given in section 2.

Where a user account is offered, the procedures for deleting that account and the associated data are also made available in accordance with the applicable requirements.

Subject to the conditions set out in the applicable legislation, data subjects have in particular the following rights:

• Right of access to their personal data.
• Right to rectification of inaccurate data.
• Right to erasure of data.
• Right to restriction of certain processing.
• Right to object in the situations provided for by law.
• Right to data portability, where applicable.
• Right to withdraw consent at any time, without affecting the lawfulness of prior processing.

To exercise these rights, a request can be sent to Haymoz Distribution using the contact details given in this policy.

Reasonable verification of the requester's identity may be necessary before personal data is disclosed or deleted.

Data subjects also have the right to lodge a complaint with the competent data protection authority.

Dimetro is distributed in particular through Apple's App Store and Google Play.

Downloading, installing and certain operations related to these platforms may involve data processing carried out directly by Apple or Google, in accordance with their own privacy policies.

In addition, some technical features of the application may rely on libraries or services provided by third parties.

Where these components process personal data on behalf of Dimetro, their use is covered by our privacy commitments.

Dimetro is an application intended primarily for professional use.

It is not designed to intentionally collect personal data about children in a consumer or leisure context.

People who use the application in a professional context are asked to comply with their own data protection obligations, in particular when they record information about their clients or colleagues.

This policy may be updated to reflect changes in Dimetro's features, the technical services used or legal requirements.

The current version is available at any time on the official website:

The date of the last update appears at the top of this page.

In the event of a significant change to data processing, additional information will be provided where the applicable legislation requires it.

For any question about Dimetro, data privacy, or access to or deletion of your data:

We endeavor to handle data protection requests within the time limits set by the applicable regulations.